Privacy Policy

At Strong House Fitness, we respect your privacy. This privacy policy explains how SHF, through its  website or app, may collect, use, and share information about you. Since this policy may change over  time as we modify or expand our services, we suggest that you check from time to time in order to  understand how we treat your personal information. Your use of this website and its services constitute  your agreement to SHF using information about you in accordance with this privacy policy. 

  1. What information do we collect? 

Currently, stronghouse.fitness gathers information from you (such as name, e-mail address, business  and/or home address, age, zip code, and travel preferences) strictly for contact purposes when users opt  to fill out an e-mail submission form to inquire about our company and about membership. In some cases  we ask for other optional information including additional contact information and certain demographic  information (such as phone number and gender). 

  1. How do we use your information? 

We may use your information for purposes, including, to provide and service your SHF membership, to  provide member support, to provide and service the SHF website and app, to communicate special offers,  promotions and information about our company to you via email and/or via text message, and to compile  usage statistics and other data regarding the use of the Web site services. 

III. How do we use your email information? 

At SHF, we respect your concerns about privacy. We collect email information to provide a more  personalized and relevant experience. If you give us your email address when you inquire about  membership, request a free trial guest pass, or sign up, we will send you emails about exclusive offers  and news. If you have previously opted out of receiving emails from us, providing updated information will  act as an 'opt back-in'. If you want to opt-out of receiving promotional emails, simply click on the  unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as  frequently as possible, you might receive another contact before we are able to remove you. Please note  that you will continue to receive Member Services related communications as it pertains to your member  account. SHF may use any of your contact information held on file (including Email, Mailing, Phone &  Fax) to communicate with you in relation to day to day administrative activities, such as freeze requests,  online purchases and important service alerts.

  1. How do we use your phone number? 

If you provide your mobile telephone number, you are providing consent to receive SMS text alerts from  SHF and you confirm that you are the customary user of the phone number submitted. Text alerts may be  sent using an automated dialing system. Your consent is not a condition of purchasing any goods or  services, and may be revoked at any time, including by responding STOP to any SMS text alert you  receive. Message and data rates may apply. 

  1. How we share your information: 

We may share your information in the following ways: 

With third-party vendors: We employ other companies and individuals to perform functions on our behalf.  We may disclose your information to third parties for the following purposes, including tracking purposes,  to charge your credit card (or process your check or money order, as appropriate), fill your order, improve  

the functionality of our site, perform statistical and data analyses, deliver your order and deliver  promotional emails to you from us, removing repetitive information from customer lists, providing  marketing assistance and targeted advertising, and providing customer service. For example, we must  release your credit card number to confirm payment; and release your mailing address information to the  delivery service to deliver products that you ordered. They have access to personal information needed to  perform their functions, but may not use it for other purposes. 

We share the following categories of information about you for a business purpose: •Identifiers; and 

  • Internet or other electronic network activity information. 

For legal reasons and to protect SHF: We may release account and other personal information when we  believe release is necessary to comply with law; enforce or apply our Terms of Use and other  agreements; or protect the rights, property, or safety of Crunch, LLC, our users, or others. This includes  exchanging information with other companies and organizations for fraud protection. 

  1. Do we use cookies?

We use cookies to enhance your experience on our web site. For example, a cookie enables us to  remember the region or specific club page you have visited so the next time you return to our site you do  not have to select that club or region again. You can set your Internet browser (like Chrome, Firefox,  Safari or Internet Explorer) to warn you every time a cookie is sent, or to turn off all cookies. See your  browser's Help menu for these instructions. By disabling your cookies you will not have access to some of  the features that enhance your user experience on our site. 

VII. California Rights 

If you are a California resident, subject to applicable law and verification, you may have the following  rights in relation to personal information, as defined by the California Consumer Privacy Act: 

Right to Know: You may request a copy of the following related to the information we collect about you: • the categories of personal information we have collected about you; 

  • the categories of sources from which the personal information is collected; 
  • the business or commercial purpose for collecting your personal information; 
  • the categories of third parties with whom we have shared your personal information; and • the specific pieces of personal information we have collected about you. 

Right to Delete: You may request that we delete any personal information we have collected from you. 

If you wish to exercise any of these rights, please submit your request via one of the following methods: • Email us your request at info@stronghouse.fitness 

  • Mail us your request to: Strong House Fitness, INC. 716 N La brea Ave. Los Angeles, CA 90038 We do not discriminate against you based on you exercising any of the above rights. Other Rights 

If you are a California resident you may also request certain information about our disclosure of  information about you to third parties for their own direct marketing purposes during the preceding  calendar year. This request is free and may be made once a year by contacting us as below.

If you are a member under 18 years of age, and a California resident, you have the right to request  removal of unwanted information that you publicly post on our Website. To request removal of such  information, please contact us as below. Upon receiving such a request, we will make sure that the  information is not publicly available on our website, but the information may not be completely or  

comprehensively removed from our systems and databases. 

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites  and web applications and services (including behavioral advertising services) that you do not wish such  operators to track certain of your online activities over time and/or across different websites. We do not  support Do Not Track requests at this time. 

VIII. How do we protect children on our web site? 

We are committed to making a safe environment for children on our site. When we collect information for  membership inquiry purposes, users are informed they must be at least 18 years of age or have parental  consent to provide personally identifying information to us. We encourage parents to monitor children's  Internet use to keep them safe while navigating stronghouse.fitness and all other areas of the Internet. 

IX. Does this Privacy Policy apply to external links found on this Web site?

While this site may contain links to other sites, please note that when you click on one of these links, you  are 'clicking' away from stronghouse.fitness to another Web site. We encourage you to read the privacy  statements of these linked sites as their privacy policies may differ from ours. We are not responsible for  the privacy practices or the content of such Web sites.